Older adults face a high risk of isolation, especially after they retire. A recent study from the University of Georgia suggests smartphones, computers and tablets may help older adults stay connected.

As a social worker in South Korea, Jaesung Lee, lead author of the study and a doctoral candidate in UGA’s School of Social Work, saw this firsthand.

Interested in social engagement during his time as a social worker in South Korea, Lee and his team developed programs that helped older adults learn to use smartphones — and go on to teach others as well.

“The programs not only helped participants acquire practical skills but also supported them in becoming instructors themselves at other organizations,” Lee said. “Through this, older adults experienced greater convenience in their daily lives, gained meaningful re-employment opportunities and felt a strong sense of satisfaction from taking the class and serving as instructors.”

South Koreans typically retire before age 60, Lee said. And many struggle with anxiety and mental health issues when they leave the workforce.

“By taking these classes and being an instructor, the students overcame those issues and connected to society again.”

Text, email can help retirees keep their social networks strong

The researchers used data from the National Health and Aging Trends Study. This national study conducts yearly interviews with thousands of Americans age 65 and older about technology use, employment and social engagement.

The present study found older adults who are employed or use technology to communicate with others are more socially active. That means they’re more likely to do things like visit friends or family, volunteer and go out for fun.

But for retirees, the researchers saw a “downturn.” For many, leaving the workforce meant no longer seeing coworkers, which shrank their social networks.

Phones and computers could help keep older adults connected and ease the transition into retirement, though.

We need to put in a concerted effort to support older adults during the transition from work to retirement.”

—Allison Dunnigan

School of Social Work

“We need to put in a concerted effort to support older adults during the transition from work to retirement by providing resources such as technology training, community programs and flexible opportunities to stay socially active,” said Allison Dunnigan, a co-author for the study and an associate professor at UGA’s School of Social Work. “This is important because our research shows that both technology use and continued workforce participation help sustain social engagement, which protects older adults’ well-being.”

That doesn’t mean texting and email must replace employment. Part-time, remote or flexible work options can also benefit older adults who want to remain in the workforce, the researchers said.

“Technology and employment aren’t substitutes, but complements,” Lee said. “Internet use can be a good tool to support older adults, but the consistency of a job is also important.”

3 out of 4 adults over 65 own a smartphone or computer. But do they use it?

Three of every four adults over 65 already own a smartphone or computer. But they typically don’t use their electronics as often as younger generations. For some, it’s a technology knowledge gap. They just don’t know how to take full advantage of the tech’s features.

But for others, it’s because they don’t have access to reliable internet.

“When we think about just Georgia, we have rural communities with a lack of good internet access for older adults,” said Dunnigan. “Internet access is really important for social engagement, especially post-retirement. Staying social is tied to so many other health and well-being factors.”

Increasing internet access and teaching older Americans how to use devices could improve social engagement, the researchers said. And with rapid technology changes, helping older adults keep up and learn how to use new devices could prevent lack of knowledge from becoming a barrier again.

Staying connected can improve physical, mental health

Connecting with others can improve well-being and help older adults live longer, more fulfilling lives, the researchers said.

“Getting engaged in society is very important for all human beings,” said Lee. “Social engagement includes volunteering, contact with friends and family, hobbies, all sorts of things. These kinds of activities are very important for older adults to enhance their quality of life.”

The study was published in the Journal of Applied Gerontology and co-authored by Jay O’Shields, a doctoral graduate from the UGA School of Social Work who is now an assistant professor at the University of Alabama, Birmingham.