A New Book from BCG Provides the Playbook for Harnessing AI to Personalize the Customer Experience BOSTON, Oct. 15, 2024 /PRNewswire/ — In a world in which consumers expect products, services, and support to be accessible […]
Tag: Boston Consulting Group (BCG)
Climate Leaders Boost Bottom Line from Decarbonization, Averaging Over $200 Million in Annual Net Benefits
BCG and CO2 AI’s Fourth Edition of the Carbon Emissions Survey Found that Most Respondent Companies Have Made Little Progress on Climate Issues Over the Past Year Just 9% of the Nearly 2,000 Companies Surveyed […]
Consultants Achieve up to 49 Percentage Point Improvement on Complex Tasks Outside Their Skillset
New Research by the BCG Henderson Institute Examines Impact of GenAI on Consultants’ Performance of Data Science Tasks Beyond Their Existing Capabilities BOSTON, Sept. 5, 2024 /PRNewswire/ — Generative AI (GenAI) is creating a new type […]
Putting the Customer at the Center Can Turbocharge the Energy Transition
Customer Centric Energy Transitions Can Move Two to Five Times Faster than Supply-Led Transitions Customer Centric Transitions Can Have a Rapid Impact in Three Sectors: Residential and Commercial Buildings, Transportation, and Industry The Opportunity Within […]
