Amdocs and Google Cloud Announce Partnership Growth to Optimize 5G Community Operations with AI
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Amdocs and Google Cloud Announce Partnership Growth to Optimize 5G Community Operations with AI


Amdocs will establishing an answer the usage of Google Cloud’s AI and BigQuery to automate community operations and toughen buyer stories

SUNNYVALE, Calif., Feb. 26, 2025 /PRNewswire/ — Amdocs (NASDAQ: DOX), a chief supplier of instrument and products and services to communications and media firms, and Google Cloud nowadays introduced a big initiative to develop into how telecommunications firms function, uphold, and optimize essential 5G community ecosystems with AI. The use of Google Cloud’s Vertex AI and BigQuery, Amdocs will establishing its pristine Community AIOps option to assistance 5G community suppliers automate complicated community operations, toughen carrier reliability, and support buyer stories.

Communications carrier suppliers (CSPs) face mounting force to leave operational prices, toughen community resiliency, and ship outstanding buyer stories. To reach those targets, they’re making an investment and migrating their 5G ecosystems to allotted networks constructed upon cloud-native applied sciences. This shift brings many complicated demanding situations, together with the mixing of apparatus from a couple of distributors, control of allotted architectures, the desire for real-time optimization, and the extraction of insights from higher community information.

“Intelligent, automated solutions can help solve the complexity that modern 5G networks bring to CSPs,” stated Anthony Goonetilleke, staff president of era and head of technique, Amdocs. “Our collaboration with Google Cloud and the launch of Amdocs Network AIOps empowers CSPs to transform their networks, reduce operational costs, and deliver exceptional customer experiences.”

Amdocs Community AIOps is constructed on Google Cloud AI infrastructure, together with Cloud Storehouse, Dataflow, Dataproc, BigQuery, and Vertex AI, and gives a scalable and significance substructure for community optimization. It allows:

  • AI-driven insights: The answer makes use of Google Cloud’s BigQuery, Vertex AI, and Gemini fashions for predictive analytics and root-cause research. This is helping CSPs proactively govern their networks and leave incident answer instances.
  • Computerized workflows: Community AIOps automates regimen duties akin to community configuration, efficiency optimization, and incident remediation, liberating up sources and minimizing human error.
  • Closed-loop automation: The answer ceaselessly learns from information and movements to support accuracy and potency, optimizing community efficiency over era.
  • Predictive repairs: The answer makes use of gadget studying to expect community screw ups and decrease downtime, bettering community resiliency and lowering operational prices.

“Google Cloud’s AI and data solutions, coupled with Amdocs’ deep telecom experience, are enabling CSPs to build and manage next-generation networks more effectively,” stated Angelo Libertucci, international trade supremacy, Telecommunications, Google Cloud. “This solution will help accelerate the adoption of AI-powered automation and ultimately help CSPs deliver exceptional customer experiences.”

About Google Cloud
Google Cloud is the pristine technique to the cloud, offering AI, infrastructure, developer, information, safety, and collaboration gear constructed for nowadays and the next day to come. Google Cloud trade in a formidable, totally built-in and optimized AI stack with its personal planet-scale infrastructure, custom-built chips, generative AI fashions and construction platform, in addition to AI-powered packages, to assistance organizations develop into. Shoppers in additional than 200 nations and territories flip to Google Cloud as their depended on era spouse.

SOURCE Google Cloud



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