XIAMEN, China, Feb. 26, 2025 /PRNewswire/ — Yeastar, an international chief in Unified Communications answers, these days introduced its Outbound Name Middle module for the P-Series Phone System Software Edition. This selection-rich addition transforms the award-winning PBX gadget right into a full-cycle buyer engagement engine, addressing crucial gaps in SMB-focused outbound answers.
Key Functions Riding Marketplace Differentiation
From gross sales prospecting to telemarketing campaigns, the natively integrated Outbound Call Center empowers SMBs to automate and scale their outbound operations with enterprise-grade potency.
For trade managers, this interprets to express regulate via options just like the 3-in-1 Auto Dialer (Enthusiastic, Energy, Agentless Dialing) that permits adapted outreach methods for various trade wishes. The customized DOD guarantees upper resolution charges by way of exhibiting native caller IDs, occasion Potentialities Uploading and Outbound Queues simplify large-scale marketing campaign setup and prioritization. Actual-time oversight is accomplished in the course of the Marketing campaign Wallboard, which gives are living efficiency metrics, agent stats, and clear dialing timbers—permitting immediate changes to maximise effects.
Frontline brokers, in the meantime, take pleasure in a unified interface that consolidates all crucial purposes: supremacy assigned shouts, get admission to touch profiles, plank name inclinations, time table callback, and many others.—all with out tab-switching. This seamlessness hurries up workflows and guarantees compliance via tracked interactions.
“Outbound engagement is no longer a ‘big business’ luxury,” stated Arya Zhou, Head of International Gross sales at Yeastar. “By embedding robust outbound call center features into P-Series Phone System, we’re empowering businesses to free agents for high-value conversations rather than manual dialing, logging, and system-toggling.”
A Higher Sight at the Roadmap
The Outbound Name Middle addition marks Yeastar’s milestone in democratizing enterprise-grade equipment for SMBs. Yeastar now delivers a complete contact center suite that already encompasses the features of inbound/outbound name heart, omnichannel messaging (are living chat, SMS, social media), and usual CRM integrations. Having a look forward, the answer is ready to be additional enhanced with AI-driven equipment, CRM integration templates, richer reviews, and extra at the 2025 roadmap for Yeastar P-Form Telephone Device.
About Yeastar
Yeastar makes virtual price simply obtainable from possession and adoption to day-to-day utilization and control by way of remodeling how companies secured and keep in touch. Yeastar has established itself as a prominent supplier of UC answers with a powerful ecosystem, an international community of channel companions, and over 650,000 consumers international. For more info about Yeastar or to grow to be a Yeastar spouse, please consult with https://www.yeastar.com/.
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SOURCE Yeastar
